Category Archives: Leadership

Are Leaders and Managers Different?

Yesterday I had an intense telephone call with a client who had recently come to realize that his cable, wireless and telephone company, financially flush from the mobile communications boom of the past few years, was about to become a major competitor. Assuming he was just being his usual high energy animated self I made [...]

Will You Get Bumped In The Tight Race For Real Estate Dominance?

It was really a great session. While the fog swept across the harbor in San Diego 35 industry executives from across the country spent the afternoon sharing and assessing the current realities of their markets. Area after area reported healthy increases in sales volumes and prices. Inventory figures sounded like science fiction stories and the [...]

How Are We Doing? Dare You Ask?

It happened towards the end of a business lunch at a popular lunch spot. There it sat, hidden from view between a glass of Diet Pepsi and a bowl of salsa, a small printed note on a card in a plastic stand. A simple question; “How are we doing?” Every one at the table immediately [...]

What Has the Industry Learned From Keller Williams?

They call it Family Reunion and for 2013 it was Dallas, Texas that played host to over 11,000 raving Keller Williams Real Estate participants from all over North America and nine overseas markets who gathered to celebrate the company’s 30th birthday party. For those who made an appearance at CEO Mark Willis’s State of the [...]

Now That Things Are Looking Up, What Will You Do Next?

Our firm is in the process of completing a survey of 35 leading brokerages across the country and as of the twenty fifth interview one could not help but be concerned about the results to date. Some thoughts by way of laying a foundation. The issue of recovery is a ticklish one in economic circles. [...]

What do DIY, Investment Discipline and The Lemming Have in Common?

The participants in a recent, by invitation only, industry conference for strategic managers had mixed reactions upon learning about a number of the developments that can be anticipated in 2013. Those developments that garnered the most interest were increased investor involvement, a return of those agents who bolted during the 2006 through 2010 period and [...]

What Should Brokerages Be Thinking About Multiculturalism in 2013?

The events surrounding the very positive multicultural experiences of last summer’s Olympics in London have given this subject a whole new “impact” factor in both marketing and business circles. In fact, the impact of these events on marketing business in the US is so far-reaching that retail giant Wal-Mart has completely reorganized the role that [...]

Will We Recognize DEFCON One?

The questions are simple. Is our industry’s traditional business model on target for a major invasion? If so, how will we know it is upon us? If we knew that it was imminent what would we do? Some suggest that it all started with the mythical Trojan horse first credited to the Greeks as part [...]

We Have to Talk

It is with the greatest of apologies that this piece has been entitled as it is, for the vast majority of American men, probably the least favorite combination of words in the English Language; “We Have to Talk.” The decision to use this phrase was not taken lightly, but given the current industry circumstances there [...]

Is Your Future in the Industry Crucible?

Crucible: a container of metal or refractory material employed for heating substances to high temperatures. These are complex, bold and very confusing times for the North American real estate industry. On one side we can see the invasive forces and increased influence of engaged consumerism, applied technologies, generational demographics, informational expectations, forced economics and global [...]

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